How to Cancel Your Super Star Car Wash Membership

Canceling by Phone

To cancel your Super Star Car Wash membership, you can call their customer service at 1-864-973-4103. Here's how to do it:

1. Call Customer Service: Dial 1-864-973-4103 and wait for a representative to assist you.
2. Request Cancellation: Inform the representative that you want to cancel your membership. Provide any necessary information, such as your account details.
3. Confirmation: Ask for a confirmation of the cancellation and any follow-up steps.

FAQs

1. What information do I need to provide to cancel my membership?

   • You may need to provide your account number, name, and possibly the last four digits of your payment method for verification.

2. Is there a cancellation fee?

   • Super Star Car Wash typically does not charge a cancellation fee, but it's best to confirm with the customer service representative.

3. Can I cancel my membership online?

   • As of now, Super Star Car Wash does not offer online cancellation. You need to call their customer service at 1-864-973-4103.

4. What are the hours of operation for customer service?

   • Customer service hours may vary, so it’s recommended to call during typical business hours for prompt assistance.

5. Will I receive a refund for the remaining days of my membership?

   • Refund policies vary. Ask the customer service representative if you are eligible for a prorated refund.

6. How long does it take for the cancellation to be processed?

   • Cancellations are usually processed immediately, but it may take a billing cycle for the changes to reflect.

7. Can I pause my membership instead of canceling it?

   • Some car wash services offer the option to pause memberships. Inquire about this possibility when you call.

8. Will I receive a confirmation email or letter?

   • You should request a confirmation of your cancellation via email or letter for your records.

9. Can I rejoin after canceling my membership?

   • Yes, you can rejoin at any time. You may need to sign up as a new member and may not retain previous member benefits.

10. Who can I contact if I have issues after canceling my membership?

    • If you encounter any issues post-cancellation, you can call the same customer service number, 1-864-973-4103, for assistance.